GATE GROUP CO is a worldwide shipping and trading company, based in Istanbul.Our professional and enthusiastic team ensure our valuable customers the best, safest and fastest services for international shipping, inland transport and air cargo around the world.
Our Quality Policy
- A commitment to lead in providing quality services in the sector.
- To identify and meet customers’ needs and expectations at every stage of our services.
- We offer a team that understands the necessity and importance of teamwork and we maintain a work environment where effective communication and constructive criticism ensure the continuous improvement of our services.
- We keep up to date with contemporary technology, integrating it into our work on all levels to in order increase the efficacy of our services.
- We conduct ongoing in-house training and ongoing assesments and inspections in order to constantly improve the quality of our management system.
Our Service Principles
- Customers will be valued and respected.
- We take full responsibility for the services provided.
- We commit to quickly build an ongoing strong and interactive relationship with customers, where effective communication is a priority.
- To ensure new customers, we commit to maintain a high level of satisfaction and trust with existing customers.
- Customers can rest assured in a policy of absolute confidentiality.
- We will always give priority to any emergency situations that our customers face.
- We are committed to serving our customers with highly professional and efficient services.